F.A.Q
Where are your vaults?
- 58 Burnett Street, Unit 1A, Buderim, Sunshine Coast, QLD, 45
- 3, 73 Redcliffe Pde. (Entry Via Baker St), Redcliffe Qld 4020
How do I open an account with you?
All new account openings are strictly by appointment only. To book an appointment you must reserve a safe deposit box online via this website, a member of staff will contact you to confirm your requirements upon receipt of the reservation.
On the day of your appointment, you will asked to present in original your valid photographic ID and proof of your address. If you are not a citizen, we also need proof that your presence in Australia complies with Home Office guidelines. Further information about ID & Proof of Address.
A contract will be signed with Keep Safe Metro Deposits using the information provided from your photographic ID and proof of address. We will also ask you to provide a contact telephone number for each person registered to the contract and a personal email address for each person registered to the contract (not a business email address). Please note we will not open an account if you are unable to provide a contact telephone number and email address.
Keep Safe Metropolitan reserves the right, at its sole and absolute discretion, to refuse to enter into a Contract with a prospective client for any reason, whether or not they have completed an Application Form. Keep Safe Metropolitan is not obliged to inform a prospective client of the reason for refusal to enter into a Contract.
On the day of your appointment, you will asked to present in original your valid photographic ID and proof of your address. If you are not a citizen, we also need proof that your presence in Australia complies with Home Office guidelines. Further information about ID & Proof of Address.
A contract will be signed with Keep Safe Metro Deposits using the information provided from your photographic ID and proof of address. We will also ask you to provide a contact telephone number for each person registered to the contract and a personal email address for each person registered to the contract (not a business email address). Please note we will not open an account if you are unable to provide a contact telephone number and email address.
Keep Safe Metropolitan reserves the right, at its sole and absolute discretion, to refuse to enter into a Contract with a prospective client for any reason, whether or not they have completed an Application Form. Keep Safe Metropolitan is not obliged to inform a prospective client of the reason for refusal to enter into a Contract.
What can I store in my box?
You can store a wide range of personal belongings, such as precious metals, jewellery, legal documents or other valuables.
Among exclusions are living organisms, anything inflammable, explosives, poisons, weapons and drugs. You can find a full list of what is excluded in our Terms & Conditions.
Among exclusions are living organisms, anything inflammable, explosives, poisons, weapons and drugs. You can find a full list of what is excluded in our Terms & Conditions.
What is the maximum weight of items I can store in my safe deposit box?
- For safety and security the following maximum weight limits apply to contents placed in any size safe deposit box.
